When a water heater fails, it doesn’t just leave you without hot water — it can flood your entire basement in minutes. In this uncut service call, Mikey Pipes from Pipe Doctor Home Services responds to an emergency call where a homeowner’s tank, “installed two years ago,” turned out to be from 2014 — and it finally gave out.
Watch as Mikey inspects the flooded basement, identifies the busted tank, and advises the homeowner on water damage remediation and replacement options. Despite offering a same-day replacement at a fair price, the homeowner decides to attempt self-remediation.
Learn what NOT to do when your water heater fails — and why acting fast can save thousands in mold damage, insurance claims, and repairs.
🚨 If you see water pooling around your water heater — turn off the water supply immediately and call a licensed professional.
📞 Need help? Call Pipe Doctor Home Services today at 516-348-6400 or visit https://pipedoc.net . 📍 Serving Long Island, NY, Charleston, SC & Palm Beach County, FL
🕒 Chapters
00:00 – Emergency call: No hot water, flooded basement 00:45 – Arrival & homeowner interaction 01:25 – Assessing water damage 02:10 – Inspecting the failed water heater (installed in 2014) 03:05 – Discussion about insurance & mold risk 04:20 – Advice on remediation & cleanup 05:15 – Quoting immediate replacement 06:10 – Homeowner declines repair offer 06:45 – Mikey’s closing thoughts & professional advice
